Privacy Policy

This Privacy Policy explains how fusionnovae Ltd ("we," "us," or "our") collects, uses, and protects your personal information when you use our website and analytics services. We are committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Last updated: 1st January 2026

Data Controller Information

fusionnovae Ltd is the data controller for the personal data we collect through our website and services. We are a company registered in Malta with registration number C79465, located at Triq il-Wied 28, Valletta VLT 4903, Malta.

Data Collection

The data we collect includes information you provide directly to us and information we collect automatically when you use our website and services. When you contact us through our website forms, subscribe to our communications, or engage with our analytics platform, we collect personal information such as your name, email address, phone number, company details, and any messages or inquiries you send to us. We also collect technical information automatically, including your IP address, browser type, device information, and website usage patterns through cookies and similar technologies.

How We Use Your Information

We use of your data is based on legitimate business interests and your consent where required. We process your personal information to respond to your inquiries and provide customer support, deliver our analytics services and platform access, improve our website and services through usage analysis, send you relevant communications about our services (with your consent), comply with legal obligations and protect our business interests, and conduct analytics to better understand how our services are used and to improve user experience.

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about our use of cookies, please see our Cookie Policy.

Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds: consent for marketing communications and non-essential cookies, legitimate interests for providing our services, improving our platform, and business communications, contractual necessity for delivering our analytics services to clients, and legal obligation for compliance with applicable laws and regulations.

Data Sharing and Disclosure

We do not sell your personal data to third parties. We may share your information with trusted service providers who assist us in operating our website and delivering our services, such as hosting providers, email services, and analytics tools. These providers are contractually bound to protect your data and use it only for the purposes we specify. We may also disclose your information if required by law or to protect our rights and interests.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected. Contact form submissions and inquiries are retained for up to 3 years for customer service purposes. Website analytics data is retained according to our analytics provider's retention policies, typically 26 months. Marketing communications data is retained until you unsubscribe or withdraw consent. Client data processed through our analytics platform is retained according to our service agreements and applicable legal requirements.

Your Rights

Under GDPR and applicable data protection laws, you have several rights regarding your personal data. You have the right to access your personal data and receive information about how we process it, request correction of inaccurate or incomplete personal data, request deletion of your personal data in certain circumstances, object to processing of your personal data based on legitimate interests, request restriction of processing in certain circumstances, data portability for data you have provided to us, and withdraw consent at any time where processing is based on consent. To exercise any of these rights, please contact us using the information provided below.

International Data Transfers

As we are based in Malta (EU), your data is primarily processed within the European Economic Area (EEA). If we transfer your data outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions by the European Commission.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, secure hosting environments, and regular security assessments. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our services are not directed to children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Information

If you have questions about this Privacy Policy, wish to exercise your data protection rights, or need to contact us about data protection matters, please reach out to us. You can contact us by email at privacy@fusionnovae.world, by phone at +356 23161710, or by post at fusionnovae Ltd, Triq il-Wied 28, Valletta VLT 4903, Malta. You also have the right to lodge a complaint with the Malta Data Protection Commissioner or your local supervisory authority if you believe we have not complied with applicable data protection laws.

Supervisory Authority

If you have concerns about our data processing practices, you may contact the Malta Information and Data Protection Commissioner at idpc.org.mt or the data protection authority in your country of residence.