Terms of Service

These Terms of Service ("Terms") govern your use of the fusionnovae website and analytics services provided by fusionnovae Ltd, a company registered in Malta. By accessing or using our services, you agree to be bound by these Terms.

Last updated: 1st January 2026

Acceptance of Terms

By accessing, browsing, or using the fusionnovae website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms, you must not use our website or services. These Terms constitute a legally binding agreement between you and fusionnovae Ltd.

Description of Services

fusionnovae provides beauty brand loyalty program analytics platforms and related services to businesses in the beauty and spa industry. Our services include data analytics, customer insights, loyalty program optimisation, and related consulting services. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time with reasonable notice to our clients.

User Obligations

You agree to use our services only for lawful purposes and in accordance with these Terms. You must not use our services to transmit any unlawful, harmful, or offensive content, attempt to gain unauthorised access to our systems or other users' data, interfere with or disrupt our services or servers, violate any applicable laws or regulations, or infringe upon the rights of others. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Data and Privacy

Your privacy is important to us. Our collection, use, and protection of your personal data is governed by our Privacy Policy, which forms part of these Terms. By using our services, you consent to the collection and processing of your data as described in our Privacy Policy. You retain ownership of any data you provide to us, and we will process such data in accordance with applicable data protection laws and our service agreements.

Intellectual Property

The fusionnovae website, platform, and all content, features, and functionality are owned by fusionnovae Ltd and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from our content without our express written permission. Any feedback, suggestions, or ideas you provide to us may be used by fusionnovae without obligation or compensation to you.

Service Availability

We strive to maintain high availability of our services, but we cannot guarantee uninterrupted access. Our services may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control. We reserve the right to modify our services, pricing, and these Terms with reasonable notice to users.

Payment Terms

For paid services, payment terms will be specified in separate service agreements. All fees are non-refundable unless otherwise stated in your service agreement. We reserve the right to suspend or terminate services for non-payment after appropriate notice.

Limitation of Liability

To the maximum extent permitted by applicable law, fusionnovae Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from your use of our services. Our total liability to you for any claims arising from these Terms or your use of our services shall not exceed the amount paid by you to fusionnovae in the twelve months preceding the claim. Some jurisdictions do not allow the exclusion of certain warranties or the limitation of liability for consequential damages, so some of the above limitations may not apply to you.

Indemnification

You agree to indemnify, defend, and hold harmless fusionnovae Ltd, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses arising from your use of our services, violation of these Terms, or infringement of any rights of another party.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of Malta, without regard to conflict of law principles. Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Malta. If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

Termination

Either party may terminate these Terms at any time with appropriate notice. fusionnovae may terminate or suspend your access to our services immediately if you violate these Terms or engage in any conduct that we determine, in our sole discretion, to be inappropriate or harmful. Upon termination, your right to use our services will cease immediately, and any provisions that by their nature should survive termination shall remain in effect.

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the new Terms. We encourage you to review these Terms periodically.

Contact Information

If you have any questions about these Terms of Service, please contact us at legal@fusionnovae.world or by post at fusionnovae Ltd, Triq il-Wied 28, Valletta VLT 4903, Malta.

Entire Agreement

These Terms, together with our Privacy Policy and any separate service agreements, constitute the entire agreement between you and fusionnovae regarding your use of our services and supersede all prior agreements and understandings, whether written or oral, relating to the subject matter herein.